Arrrgh!

We got a call the other day from Homes by Dundee, letting us know that they had finished drawing up our house plan (three weeks later than they originally said it would take). We made arrangements to meet with the salesman this evening and when we got there he informed us that he had forgotten our file on his desk at his office. The main point of us talking to them was to get an estimate on what it might cost for us to build. He also informed us that they hadn't finished "pricing out" our house plan. So why did they call us and arrange this meeing?? Then he proceeded to tell us that the plan turned out very nicely, with some wider hallways, wider doorways and a larger turning radius in the master bathroom. As he said this I started to clench my teeth and feel sick to my stomach. It just makes me mad that these people dare to assume that they know better what we need in a house than we know. It makes me wonder if the salesman even listened to what we said. I do have it in my mind to write a letter to Homes by Dundee to let them know where they went wrong and why they won't be getting our business.