When will life get back to normal? I don't blame it on Jay, but he has been sick/in pain for the last two weeks and has that ever thrown our lives out of whack. We have both had a lack of sleep (though thankfully I am able to sleep through quite a bit), but last night was definitely the worst for me. I think it was worse because I had a full day of work today and I felt like a zombie for the better part of the day. This morning I could hardly string a coherent sentence together. And I just realized that it is Thursday and that I always do our laundry on Thursday and I completely forgot this morning.

I am glad that Jay went to see the specialist on Tuesday, as he gave some good answers to our many questions. However, one of his bright ideas for Jay resulted in our lack of sleep last night. Jay will be going for surgery sometime in the next couple of weeks which should help to alleviate his pain in the long run, but will require, what seems like, a fairly lengthy recovery and stay in the hospital. It will definitely be strange being at home by myself for a week or a week and a half.

Today at work I had to confront one of my clients about canceling too many of her appointments. We do have a cancellation policy stating that we need to have 24 hours notice or we can charge you a $20 cancellation fee. I told the client this, and she said she didn't know about it. When I first took her as a client she told me that she is on call at work all the time and may need to cancel appointments at the last minute. We always try to accommodate people so I said that as long as she could give us as much notice as possible it shouldn't be a problem. Well earlier this week she canceled three appointments in two days. I thought that that was pretty extreme and was starting to get the feeling that she didn't care too much about coming in. I told her this this evening and she told me that because I wasn't direct with her from the beginning about our cancellation policy that she shouldn't be penalized for canceling so many appointments. She said if I had told her that in the beginning that she would have not accepted shifts at work and kept her massage appointments. I was quite frustrated by this point and feeling flustered because I am not good at confronting people. She asked if I was still going to treat her, and I said I don't know. And she just kept saying that I wasn't direct with her so it wasn't her fault, blah blah blah. Finally I agreed to keep seeing her. I was honestly hoping that she might just get mad or frustrated and not want to see me anymore. I really don't want to treat her, I feel frustrated when I am treating her and I don't necessarily feel like I am giving her the best possible treatment I can because I am frustrated with her. And she is an SGI client, so I get paid substantially less for her treatments than I would for an average half hour treatment. What a hassle! Hopefully I won't have to see her too much longer, and after having this conversation hopefully she will stop canceling all of her appointments :P

I am off to bed!